Hermes Logistics Technologies and Nallian collaborate to empower ground handlers with a data driven landside management suite

Hermes’ Landside Management Solution, powered by Nallian, offers a digital approach to freight management that drives operational efficiencies, enables better planning, and facilitates coordination with freight forwarders and trucking companies

London, UK, and Brussels, Belgium - 3 March 2021: Cargo Management Systems (CMS) provider Hermes Logistics Technologies (HLT) has teamed up with data sharing and connected cargo community specialist Nallian to empower Ground Handling Agents (GHA)s with an end-to-end solution to digitalise and streamline their landside management processes.

Nallian’s landside management applications will complement Hermes New Generation (NG) Ecosystem solutions, offering GHAs a paperless approach that provides end-to-end visibility and control across their supply chain.

“We are empowering the ground handler by joining our ecosystems together to give them better control and increased efficiency through better customer experience and superior functionality,” said Yuval Baruch, Chief Executive Officer, HLT.

“Nallian’s complementary offering leant itself to a partnership with Hermes and our collaboration will ensure a best-in-breed process with the technology to work for our customers.”

HLT customers will benefit from additional services including:

  • A Slot Booking App, which connects handlers, freight forwarders, and trucking companies to coordinate pick-ups and drop-offs, eliminating waiting times and flattening peaks and idle times.
  • A mobile Acceptance and Delivery App, which gives truck drivers easy access to the booked slots assigned to them, enabling the real-time registration of all actions during the pick-up or drop-off process.

HLT has a range of NG Apps as part of the Hermes NG Ecosystem including, NG Business Intelligence, and Datalakes, and NG Track&Trace, designed to maximise a GHA’s profit by giving access to data and supply chain visibility.

The NG Ecosystem product range enables GHAs to provide superior service through data sharing and tools to manage exception handling.

Nallian offers a suite of collaborative applications on top of its Open Data Sharing Platform that empowers both cargo communities and individual cargo actors, such as GHAs, to easily connect and share relevant data with their stakeholders, achieving unparalleled levels of efficiency and visibility in cross-company processes.

“Our collaboration will help ground handlers to enjoy the benefits of digitisation in their extended processes, enabling them to do more with the same infrastructure,” said Jean Verheyen, Chief Executive Officer, Nallian.

“Our apps have been built with and for air cargo stakeholders and this collaboration perfectly fits Nallian’s open approach, which aims at giving as many cargo actors as possible access to best-in-class solutions and the benefits of digitisation.”

With data sharing being a key element to the collaboration, HLT has been working on projects to use its Datalake infrastructure that captures and stores Hermes NG Business Intelligence events, including developing predictive business analytics with artificial intelligence algorithms.


          Hermes Yuval Baruch CEO HLT

In the picture: Jean Verheyen, CEO Nallian and Yuval Baruch, CEO HLT


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Nallian Singapore office

Cargo mastermind Steven Polmans joins data sharing specialist Nallian

Brussels, 18 January 2021 – Steven Polmans, former Director Cargo & Logistics at Brussels Airport and current TIACA Chairman, is joining data sharing and connected cargo community specialist Nallian. As Chief Customer Officer, Polmans will be responsible for accelerating the expansion of Nallian’s global network of cargo communities that operate the Nallian Cargo Cloud. With his cargo expertise and impressive track record in digital cargo transformation and building cargo communities, Polmans perfectly fits Nallian’s global ambition and mission ‘to make the world operate as one’.

Steven Polmans has more than 20 years of expertise in the cargo sector and was the mastermind behind various game changing projects in the sector. As the founding father of BRUcloud, Brussels Airport’s Cargo Cloud, he was the first in the industry to get the different stakeholders at a cargo hub to work in a connected and integrated way by sharing data in their cross-company processes. A model that since then has been adopted by numerous other airports and took away several industry awards. Polmans was also the founder of Air Cargo Belgium, the (again award-winning) industry association that groups all stakeholders at Brussels Airport and fuels the continuous expansion of BRUcloud.

Steven Polmans, Chief Customer Officer at Nallian, comments: “When I decided to leave Brussels Airport, it has always been my intention to stay in the sector and build further on what I have created together with my cargo colleagues and peers. Air cargo is more than a job for me, it’s a passion and it was very important for me to find a place where I can share, cultivate and act upon this passion. I feel Nallian is the best place for me to do so. We share the ambition to drive efficiency and transparency in the air cargo industry by making cargo communities operate in a connected, collaborative way. It is what initially brought us together on the BRUcloud project, and what we have been developing at Brussels Airport over the past years. I now look forward to assist other cargo actors - airports, ground handlers, freight  forwarders, trucking companies, shippers, … -  - with their digital cargo transformation and their journey to connected, collaborative work.”

Jean Verheyen, CEO of Nallian, adds: “Following the signing of several new contracts in 2020 (such as, among others, with lux-Airport and Dallas Fort Worth) and the recent opening of our office in Singapore, having Steven on board is yet again another important step for Nallian. We have worked closely together in the past and are fully aligned on our vision for the cargo industry. Steven brings a wealth of knowledge and expertise to the team, which together with his drive and collaborative mindset will help us accelerate and support more airports better on their journey to connected, collaborative work. We are very excited to shape the future of air cargo together.”

Alex Driesen, Co-Entrepreneur, who is moving on from Nallian, states: “Getting Steven on board is a major leap for Nallian. In my career, I have not often met people with the same combination of vision, energy and empathy. I look very much forward to seeing Steven write the next chapter of Nallian’s journey to make the world operate as one.”

Steven Polmans and Jean Verheyen are available for interviews. Contact Joke Aerts (This email address is being protected from spambots. You need JavaScript enabled to view it. or +32 473 55 80 60) to schedule an appointment. 



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DFW Airport Invests in Cargo Technology powered by Nallian

Cargo supply chain information electronically shareable between stakeholders 

Brussels, 2 December 2020 – DFW Airport is using Nallian’s cloud based data sharing platform for cargo customers, allowing seamless transactions across the supply chain.  Over time, this will include freight forwarders, shippers, ground handling agents, 3PLs, airlines, Customs and Border Protection, and trucking companies – empowering them to coordinate their cross-company processes.

 “DFW Airport continues to focus and invest in our cargo business.  This new platform makes processing cargo through DFW more efficient by providing accurate and timely information to our cargo community,” said John Ackerman, Executive Vice President of global strategy and development at DFW Airport. “We are excited to work with Nallian and our international airport partners to offer this digital platform to our cargo and logistics customers.”

Jean Verheyen, CEO at Nallian, added, “We are honored to work with DFW Airport who is committed to raising the bar for innovation and excellence in air cargo. With Nallian’s mission in mind - ‘to make the world operate as one’ - we are thrilled to see how our infrastructure also empowers forward-thinking airports such as DFW and their partners to leverage the power of digitization on a global level.” 

This new application-based technology will reduce the amount of time and paperwork required for cargo shipments coming through the Airport and is part of the Airport’s digital transformation strategy. A dedicated Slot Booking application allows truckers and freight forwarders to request and reserve dock door slot times, eliminating wait times while reducing roadway congestion and harmful emissions. Future enhancements will include real time pharmaceutical tracking and monitoring capabilities, ensuring higher levels of safety and product integrity. This allows multinational collaboration among global cargo hubs. 

DFW is focused on air cargo, an essential industry to North Texas. The Airport handled 971,000 tons of cargo in FY19 and has steadily risen to become one of the top international cargo hubs.   DFW’s central US location is the nexus of Latin America-Asia transit freight, and an ideal hub for e-commerce. Strong Asian freighter service and the ongoing growth of its Latin America network add to DFW’s geographic advantage.

Nallian Singapore office

Data sharing specialist Nallian opens office in Singapore to support growth in Asia

Brussels, 17 December 2020 – To support its local clients and be closer to the high-growth APAC region, data sharing specialist Nallian has opened up a new office in Singapore. Geert Van Brempt has been appointed Managing Director Asia Pacific.

2020 has been an important year for Nallian: the company expanded its worldwide network of airport cargo communities using their Cargo Cloud with airports in Europe, the US (read more about their recently announced collaboration with Dallas Fort Worth Airport here) and Asia. To support its local clients and drive growth in the APAC region, the Belgian company has recently opened an office in Singapore. Geert Van Brempt, a seasoned manager with over 20 years of experience working in the region, has been appointed Managing Director Asia Pacific.

Geert Van Brempt

Geert Van Brempt has been appointed Managing Director Asia Pacific.

Jean Verheyen, CEO of Nallian, comments: “We are very excited about this next step. The fast-growing Asia Pacific air cargo market is presenting a wealth of opportunities for Nallian. This new office will help us to accelerate our coverage of the region, and work even more closely with our local clients.



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Swissport eliminates superpeaks with Nallian’s Slot Booking app integrated with kiosk system for self-registration

Brussels - October 15, 2020 – Swissport Cargo Services is the first ground handler at Brussels Airport’s cargo hub to use the Slot Booking app together with a kiosk system for self-registration. The introduction of Slot Booking empowered the ground handler to smoothen peaks, reduce stress for operational staff, provide better service and plan staff in view of actual demand.

Eliminating ‘superpeaks’

Prior to using Slot Booking, peak times at Swissport’s premises would equal long waiting times, heavy discussions on whom should be served first and a lot of stress for acceptance staff. Today, the app is channeling activity as it enables trucking companies and freight forwarders to reserve time slots for their pick ups or deliveries, with slots made available by the handler according to his availability. Says Tom Lepage, Quality Manager at Swissport Cargo Services: “One of the major benefits is that we now have visibility on who is coming when. We still face peak times, but we have eliminated the so-called ‘superpeaks’. For example, we’ll still see a lot of activity between 7 and 10.30 a.m., but trucks will no longer all show up at 7 a.m. sharp."

A smooth, digital acceptance process

The acceptance zone has been closed off, with a priority lane for drivers who arrive with a booked slot. “Drivers very quickly adopted the system and no longer question the order in which they are being served. This has dramatically reduced stress for our acceptance staff,” adds Lepage.

The digital flow of the Slot Booking app and kiosk registration system has also accelerated the acceptance process. Drivers first register at the kiosk, which is fully integrated with BRUcloud and the Slot Booking app. They are automatically shown their booked slot(s), which significantly reduces admin and paperwork.

SLot Booking Kiosk blurred

Drivers first register at the kiosk, which is fully integrated with BRUcloud and the Slot Booking app.

Better planning of manpower

Having visibility on planned pick ups and deliveries makes it also easier to organize manpower in line with actual demand. Tom Lepage: “In particular off peak and during night shifts this allows us to better plan our resources, so we always have the right amount of staff available to ensure our customers quality service.”

Fast adoption

According to Lucas Deschouwer, Operations Support Manager, “the Slot Booking app is a very intuitive, easy-to-use system. In just a couple of weeks we had all users up and running. We are very much looking forward to integrate the Slot Booking app with the Freight Management app, one of the other landside management apps on the BRUcloud platform. This will give us even more granular visibility on what freight will be picked up and delivered when and by whom and enable us to work in a fully pro-active mode. Also, in 2021 we will start operating from our new warehouse facilities, which will increase our overall capacity and means we’ll be able to make more Slot Booking gates available."


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