CHI Aviation’s dedicated ramp supervision team operates around the clock utilizing eco-friendly electric vehicles to navigate the apron to monitor and ensure an error-free aircraft loading and unloading. Following a comprehensive digital arrival assessment of the aircraft and the ground handling crew, they verify the physical presence of ULDs. This process involves a digital crosscheck of ULD tags using Check-it.

In cases where not all air freight pallets are in their designated positions or damaged, an automatic escalation report is promptly dispatched to the cargo handling agent. They then conduct a thorough examination of the air freight pallets, assessing their completeness, airworthiness, and conformity to specified contours. Any discrepancies identified during this assessment are addressed immediately, or escalated for prompt resolution. 

Pictures are captured from all angles of the ULDs, so customers can independently assess their condition through the Check-it customer access portal.

Every step within the ramp supervision process is documented with Timestamps that are accessible in real-time. This gives customers full transparency throughout the entire process.